Privacy Policy

1. Introduction

JVR Solutions ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services. This policy is designed to comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian privacy laws.

2. Information We Collect

Personal Information

We may collect the following types of personal information:

• Name and contact information (email address, phone number, business address)
• Business information (company name, job title, industry)
• Communication preferences
• Information provided in contact forms or during consultations

Technical Information

We automatically collect certain technical information when you visit our website:

• IP address and general location information
• Browser type and version
• Operating system
• Pages visited and time spent on our website
• Referring website information

3. How We Use Your Information

We use your personal information for the following purposes:

• To respond to your inquiries and provide requested information
• To deliver our consulting and development services
• To communicate with you about our services
• To improve our website and services
• To send you relevant business information (with your consent)
• To comply with legal obligations
• To protect our legitimate business interests

4. Legal Basis for Processing

We process your personal information based on:

• Consent: When you voluntarily provide information through our contact forms
• Contractual necessity: To provide services you have requested
• Legitimate interests: To operate our business and improve our services
• Legal compliance: To meet our legal and regulatory obligations

5. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

• With your explicit consent
• To trusted service providers who assist us in operating our website and conducting business (e.g., email services, hosting providers)
• When required by law or to protect our rights and safety
• In connection with a business transfer or acquisition

All third-party service providers are contractually required to keep your information confidential and use it only for the purposes we specify.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data transmission (SSL/TLS)
• Secure data storage practices
• Regular security assessments
• Access controls and authentication procedures
• Employee training on privacy and security

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Specific retention periods depend on the type of information and the purpose for collection.

8. Your Rights

Under PIPEDA and other applicable privacy laws, you have the right to:

• Access: Request information about what personal data we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Withdrawal of consent: Withdraw your consent for processing where applicable
• Complaint: File a complaint with the Privacy Commissioner of Canada
• Deletion: Request deletion of your personal information (subject to legal requirements)

To exercise these rights, please contact us using the information provided below.

9. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. We use:

• Essential cookies: Required for website functionality
• Analytics cookies: To understand how visitors use our website
• Functional cookies: To remember your preferences

You can control cookie settings through your browser preferences.

10. International Data Transfers

Your personal information may be transferred to and processed in countries other than Canada. When we transfer information internationally, we ensure appropriate safeguards are in place to protect your personal information in accordance with Canadian privacy laws.

11. Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

12. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post the updated policy on our website and indicate the date of the last revision. We encourage you to review this policy periodically.

13. Contact Information

If you have any questions about this Privacy Policy or our privacy practices, or if you wish to exercise your privacy rights, please contact us:

14. Privacy Commissioner Contact

If you are not satisfied with our response to your privacy concerns, you may file a complaint with: